Next week, on 1 July, myself and my fellow BPDTS colleagues will transfer into and become part of a new digital function in DWP. Since our inception in 2016 we’ve worked alongside DWP colleagues on a day to day basis …
Tristan Thorpe, Lead IT Service Manager at BPDTS elected as a new itSMF UK board member. Tristan’s experience in both private and commercial settings will allow him to fully represent the interest of organisations in itSMF UK’s Corporate and Enterprise membership bracket.
The Government has announced today that following an independent review, it intends to create a single, stronger digital function for DWP. This will bring together colleagues from BPDTS as well as from the existing DWP Digital Group to become one …
At BPDTS, our people want to work in an inclusive environment where they feel safe and valued. Workplace inclusion helps grow our business and workforce, making people feel happier and more empowered. Throughout the week, BPDTS colleagues will celebrate what it means to feel included, both within the workplace and in our communities. What makes you feel included or excluded?
My product management journey began before joining BPDTS; I'd like to share how I transitioned my career from an accountant and business analyst to where I am today in product management. Starting a new position is always a hurdle; in my new role as a Senior Product Manager, the uncertainty around the pandemic meant I was stepping into an unknown, and it couldn't have been more exciting or satisfying.
Pete Bates, a Content Designer at BPDTS, based in Newcastle, explains why designing with policy helps create better services. Part of Pete’s work is to ensure the service team with whom he works has the information they need. Asking the right questions, in a way that makes sense, improves the user journey by highlighting the essential information citizens need.
John Kiely, a BPDTS End User Computing Associate, based in Worcester, shares a snapshot of his experience supporting home-based colleagues throughout lockdown. Find out why John loves working in an ever-changing environment. Overcoming challenges, problem-solving, engaging with employees across the UK, is all part of the job.
Everyone wins in a mentoring environment. Through the BPDTS mentoring programme, we're investing in our people in a way that allows them to give back to the organisation. We spoke with some of our mentors and mentees to learn more about their mentoring success.
Many people think of line managers as someone who looks after the administrative side of people management. What I love about the role at BPDTS is it's so much more than that. As a line manager, I'm gaining the experience of managing a good size team and helping people take control of their career.
Anne-Marie Goulden, Digital Service Practice Manager at BPDTS, discusses why BPDTS is on the move towards a more agile performance management approach to drive continuous improvement. The post is part 2 of a 2-part series.
Getting to 'done' is a journey defined by how well a team works together and iterates. From process flows to collaboration, agile teams work towards a shared goal – 'done'. Learn why Chris Johnson, Senior Agile Delivery Manager at BPDTS, thinks 'done' is the most important, yet least understood word in Agile practice.