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BPDTS Our Insights

As part of DWP’s family, BPDTS creates secure and intuitive digital services to meet the needs of millions of people. Our vision is to take a truly people-centric approach to delivering digital solutions. We achieve this by developing talented, innovative people, who are empowered to deliver transformational results.

We’re a new digital technology company which has been set up to provide specialist digital technology services to the Department for Work and Pensions (DWP). The services we provide together are transforming digital experiences of millions of people as they look for work, deal with illness or disability, support children after separation, or plan for retirement.

How to survive working from home with kids

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Lou Wilson Lee and her daughter

For working parents to continue to look after their families wellbeing, and stay as productive at work as they can do, they may need help and support from their broader company. BPDTS’s Smarter Working approach is designed to empower people to decide when and how best to work to meet personal and professional goals.

Tips on how to design good services

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Product Talk: Special with Lou Downe

As a core part of BPDTS's organisational culture, we’re creating an environment where learning is key to everything we do – where time spent working equals time spent learning. The BPDTS Product Talks provide an opportunity for people to learn as part of their continued personal development. In the latest Product Talk, we heard Lou Downe, former Director of Design and Service Standards for the UK Government (GDS), speak about service literacy. Keep reading to learn why good services are verbs, not nouns.

How to keep end-user computing on its toes

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Charlie Marsh

Charlie Marsh works in end-user computing, supporting the needs of thousands of employees at BPDTS and the DWP. In addition to her day job working in end-user computing, Charlie also takes part in an apprenticeship programme. Learning and professional development are central to her success in life and work. We get to learn more about Charlie in our On the Spot interview.

International Women's Day: CEO, Loveday Ryder on all things being equal

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Loveday Ryder

In the run-up to International Women's Day (March 8), we sat down with Loveday Ryder to talk about her journey as an engineer and CEO. "Talent is equally distributed across the genders," explains Loveday. "We want to be naturally inclusive – so equality of opportunity runs through everything we do."

How to get a grip on your career development

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Sarah Walden, Associate Project Manager on the Special Projects Team at BPDTS.

Sarah Walden, Associate Project Manager on the Special Projects Team, put a plan in motion to further develop her skills in the delivery management space. Using a proactive strategy including, mentoring, shadowing, online training, and external courses, Sarah grabbed the wheel of her career, steering it towards a new destination. We get to learn more about Sarah's journey in our On the Spot interview.

The beauty of storytelling and data visualisation

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Jade Fryer, Senior Digital Performance Analyst, BPDTS pointing at post-it notes on a whiteboard.

Data motivates and supports transformation. First and third party data is vital to understanding the behaviours of an organisation’s target audience. Without data, organisations are gambling away their efforts. Putting the right metrics in place transcends silos, ensuring different teams and contributors are working towards the same objectives. In our On the Spot interview, we get to learn more about data visualisation from Senior Digital Performance Analyst, Jade Fryer.

Software test engineering: an insider's view

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Lisa Overall, Senior Test Engineer, BPDTS

Senior Test Engineer, Lisa Overall, is passionate about engineering. Engineering is in her DNA, and she is immensely proud to be part of its vibrancy. For Lisa, returning to the North East and taking up the engineering mantle, were like coming home – personally and professionally. In our On the Spot interview, we get an insider's view.