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Becoming part of the new DWP Digital function

Posted by: , Posted on: - Categories: Our Culture, Our Insights, Our People, Our Services

Next week, on 1 July, myself and my fellow BPDTS colleagues will transfer into and become part of a new digital function in DWP.

Since our inception in 2016 we’ve worked alongside DWP colleagues on a day to day basis to design and deliver secure and intuitive digital services that are used by millions of people across the UK.

Reflecting on our achievements

We’ve taken huge strides since 2016 and achieved much. Over the last few years, working together with existing DWP Digital colleagues, we’ve been able to deliver significant programmes of work such as VMER transformation, Hybrid Cloud hosting and DWP’s response to the impact of COVID-19. More generally. working together across the company, we’ve managed to:

  • grow our digital capability significantly to expand the breadth and depth of services we were able to provide to DWP;
  • improve service quality by reliably delivering results that contributed real customer value, demonstrating everyday innovation;
  • implement new systems and processes internally that were easy to use and robust, whilst providing value for money

Underpinning all of these achievements, and what I’m tremendously proud of, is the emphasis we’ve put on adopting a truly people-centric culture and approach; investing in our people, trusting them, empowering them, recognising and rewarding them, and supporting their wellbeing.

My thanks go to every BPDTS colleague who has contributed with energy and enthusiasm towards what we’ve managed to achieve together. BPDTS would not be what it is had you not have striven for success, continuously sought new opportunities, been prepared to experiment or take bold decisions to improve our services, organisation and ourselves.

Looking towards the future

The environment in which we work is ever-changing and evolving, with new technology, skills and techniques being introduced at increasing pace. We also have a huge role to play in helping the country "build back better" as it recovers from the impact of the pandemic over the past 15 months.

As we join the new digital function in DWP on July 1, we have an exciting opportunity to use what we’ve learned to meet these challenges head-on, succeed in realising new ambitious goals for the future and create a great working environment where people who work there feel motivated and valued.

Follow the DWP Digital Blog to keep in touch with the progress the new DWP digital function makes.

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