Skip to main content

Our Services

Reducing team conflict using self-reflection

Posted by: , Posted on: - Categories: Our Services
Side shot of a technology professional putting a sticky note on a reflecitive glass wall. The concept of self-reflection coaching techniques is implied.

Surfacing issues, reaching consensus, and collaboration produce better solutions. It's fundamental for individuals to develop the skills they need to disagree productively. Self-reflection, conflict diagnosis, and empathy are effective techniques to help a team get back on track. In today's post, Agile coach, Steve Mounsey, discusses 2 self-reflection models to help teams work better together.

Don’t be arrogant, don’t make assumptions in user-centred design

Posted by: , Posted on: - Categories: Our Insights, Our Services
Philip Middlemass, Head of Practice, Product Design, BPDTS

If you’re involved in product design, please leave your assumptions at the door. Regardless of what role you play in the product lifecycle – a designer, front-end developer, or delivery manager, end-user research and experimentation have a role. Hypothesis driven design leads to better solutions – based on what users want, not what you think they need.

Why you need to manage conflict in agile teams

Posted by: , Posted on: - Categories: Our Services
Perplexed young woman looking at coworkers pointing fingers at her.

Conflict in agile teams is both good and bad. Dispute sparks healthy debate and flushes out valuable insight. However, when left unchecked, conflict can destroy a team, affecting productivity, success, and satisfaction. Agile Coach, Steve Mounsey, helps dysfunctional teams build conflict resolution skills by focussing on 3 areas – self-reflection, conflict diagnosis, and empathy. Please continue reading to learn why it’s critical to manage conflict in the workplace.

Boost your career mobility with apprenticeships

Posted by: , Posted on: - Categories: Our Services
Site Reliability Engineer looking at multiple computer screens.

Career mobility is directly related to personal satisfaction, job advancement, and career development. Apprenticeships are evolving into a mechanism to boost existing employee skills and promote career mobility. When people are empowered to design and navigate into jobs more suitable to their abilities, goals, and aspirations, job satisfaction soars.