John Kiely, a BPDTS End User Computing Associate, based in Worcester, shares a snapshot of his experience supporting home-based colleagues throughout lockdown. Find out why John loves working in an ever-changing environment. Overcoming challenges, problem-solving, engaging with employees across the UK, is all part of the job.
Based at Worcester Job Centre, I've been with BPDTS for almost a year and a half working as an End User Computing Associate (EUCA) – or Tech Support Manager (TSM) - more commonly known. In my role, I support DWP User Support Services and work with our DWP colleagues.
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About this blog
This blog features posts on key themes, trends, and industry practices. Our blog posts, written about and by the BPDTS community of talented and innovative technical professionals, cover four areas: our views, people, culture, and services.
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