Jack Serdiville joined BPDTS as part of the End User Computing team based out of the Peel Park Hub. Jack's been recognised as a top performer, proactively improving his skills through personal development and mentoring. Find out how job shadowing and mentoring inspired Jack to advance his career.
Understanding the true user experience can't be done once; it's a continuous journey. BPDTS's Tristan Thorpe is driving change in the IT Service Management arena, championing user experience measurement (XLA) at BPDTS and the Department for Work and Pensions.
BPDTS’s Emily Wilkinson, Interaction Designer, and Colin Jones, Content Designer, discuss their experience working together, offering 6 tips on how to deliver brilliant work in a fast-paced environment – without pulling each other’s hair out.
Stuart Taylor is celebrating International Men's Day, sharing his journey as a parent, fighting to get the right help needed for his autistic son.
When Matthew Scarth jumped in as the BPDTS Agile Delivery Manager for a new project, he leaned into his coaching experience to deliver success. Discover how Matthew supported his team's agile learning journey while keeping his project on track.
Meet Juma Mwazanzale, the BPDTS Infrastructure Engineer with fire in his belly and a penchant for knowledge-sharing.
October is Black History Month in the UK. While recognising and celebrating the past, we’re also looking forward. Co-mentoring is part of a broader support and intervention package designed to promote equity, equality, and encourage mutually beneficial mentoring relationships.
Smarter working practices help people perform at their best, be more productive, and generally, be happier. Working from home for much of the year opened many people’s eyes to the advantages of smarter working. Here are some of the ways BPDTS colleagues are utilising flexible working policies to improve their work-life balance. Many colleagues are converting time they might have spent on trains and motorways into activities to support their wellbeing, family, health, and even the NHS.
Smarter working practices help people perform at their best, be more productive, and generally, be happier. To mark National Work Life Week, David Hutchinson, Test Engineer at BPDTS, shares his experience self-isolating during the lockdown. In his story, David shares his experience living in isolation and the challenges he faced; his account showcases how flexible working policies helped him cope.
Tristan Thorpe, Lead IT Service Manager at BPDTS elected as a new itSMF UK board member. Tristan’s experience in both private and commercial settings will allow him to fully represent the interest of organisations in itSMF UK’s Corporate and Enterprise membership bracket.