Tristan Thorpe, Lead IT Service Manager at BPDTS elected as a new itSMF UK board member. Tristan’s experience in both private and commercial settings will allow him to fully represent the interest of organisations in itSMF UK’s Corporate and Enterprise membership bracket.
Pete Bates, a Content Designer at BPDTS, based in Newcastle, explains why designing with policy helps create better services. Part of Pete’s work is to ensure the service team with whom he works has the information they need. Asking the right questions, in a way that makes sense, improves the user journey by highlighting the essential information citizens need.
The CASA Web Framework is now 4 years old. To celebrate its remarkable success, Ben Collier talks to BPDTS Lead Engineer James Gauld about the past, present, and exciting future of the system.
Sean Dinning started his technology career as an apprentice, working his way up to an Infrastructure Engineer role. Learn more about Sean's journey and why he thinks BPDTS and the public sector are a great place to work.