Content designers and user researchers are always on the lookout for potential usability pitfalls. User research unlocks insight that can steer a design team to success. In our interview, we learn why Paul Welsh, BPDTS User Researcher, puts user research at the heart of design.
We recapped the 3 solutions hackers created during the BPDTS Hackathon in December in our blog post ‘How to hack your way to the winner’s circle with co-creation’. This post explores why hackathons are becoming an increasingly popular way to instigate changes at the end-user level - in private, public and third sectors.