end-user design – BPDTS Our Insights

Why user research is at the heart of design

BPDTS Our Insights, 13 August 2020 - Our Services

Content designers and user researchers are always on the lookout for potential usability pitfalls. User research unlocks insight that can steer a design team to success. In our interview, we learn why Paul Welsh, BPDTS User Researcher, puts user research at the heart of design.

How to instigate changes at the end-user level

Emma Collingridge, 28 January 2020 - Our Culture

We recapped the 3 solutions hackers created during the BPDTS Hackathon in December in our blog post ‘How to hack your way to the winner’s circle with co-creation’. This post explores why hackathons are becoming an increasingly popular way to instigate changes at the end-user level - in private, public and third sectors.

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Why user research is at the heart of design

How to instigate changes at the end-user level

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