Jack Serdiville joined BPDTS as part of the End User Computing team based out of the Peel Park Hub. Jack's been recognised as a top performer, proactively improving his skills through personal development and mentoring. Find out how job shadowing and mentoring inspired Jack to advance his career.
Understanding the true user experience can't be done once; it's a continuous journey. BPDTS's Tristan Thorpe is driving change in the IT Service Management arena, championing user experience measurement (XLA) at BPDTS and the Department for Work and Pensions.
Meet Juma Mwazanzale, the BPDTS Infrastructure Engineer with fire in his belly and a penchant for knowledge-sharing.