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John Kiely, End User Computing Associate (EUCA) – or Tech Support Manager (TSM), BPDTS

John Kiely

Based at Worcester Job Centre, I've been with BPDTS for almost a year and a half working as an End User Computing Associate (EUCA) – or Tech Support Manager (TSM) - more commonly known. In my role, I support DWP User Support Services and work with our DWP colleagues.

Life of a tech support manager in lockdown

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John Kiely, BPDTS End User Computing Associate

John Kiely, a BPDTS End User Computing Associate, based in Worcester, shares a snapshot of his experience supporting home-based colleagues throughout lockdown. Find out why John loves working in an ever-changing environment. Overcoming challenges, problem-solving, engaging with employees across the UK, is all part of the job.