Content designers and user researchers are always on the lookout for potential usability pitfalls. User research unlocks insight that can steer a design team to success. In our interview, we learn why Paul Welsh, BPDTS User Researcher, puts user research at the heart of design.
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About this blog
This blog features posts on key themes, trends, and industry practices. Our blog posts, written about and by the BPDTS community of talented and innovative technical professionals, cover four areas: our views, people, culture, and services.
- My journey from apprentice to Associate Infrastructure Engineer January 13, 2021
- XLAs put the user at the centre of every service December 16, 2020
- Interaction Designers and Content Designers – click or clash? November 24, 2020