Content designers and user researchers are always on the lookout for potential usability pitfalls. User research unlocks insight that can steer a design team to success. In our interview, we learn why Paul Welsh, BPDTS User Researcher, puts user research at the heart of design.
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About this blog
This blog is archived and is no longer being updated.
This blog features posts on key themes, trends, and industry practices. The blog posts, written about and by the BPDTS community of talented and innovative technical professionals, cover four areas: our views, people, culture, and services.
- This blog is archived July 1, 2021
- Becoming part of the new DWP Digital function June 23, 2021
- My journey from apprentice to Associate Infrastructure Engineer January 13, 2021